Terms and Conditions – Chargerwale
Welcome to Charger Wale! These terms and conditions (“Terms”) govern your use of our website (https://chargerwale.com) and the purchase of products from our online store. By accessing our website and placing an order, you agree to abide by these Terms. Please read them carefully.
1. General Information
- The website is operated by Chargerwale, a brand dedicated to offering premium smartphones and accessories with exceptional customer service.
- These Terms apply to all users of the site, including visitors, customers, and registered users.
2. Products and Pricing
- Product Availability: All products are subject to availability. We reserve the right to limit quantities or cancel orders at our discretion.
- Pricing: While we strive for accuracy, pricing errors may occur. If an error is identified in the pricing of a product you ordered, we will notify you before processing your order. All prices are in Indian Rupees (INR) and may include taxes unless otherwise stated.
3. Order Process
- Placing an Order: Browse our products, add items to your cart, and proceed to checkout. Provide accurate shipping and payment details to complete your order.
- Order Confirmation: Upon placing an order, you will receive a confirmation email. The contract between us is formed only when your order is shipped.
4. Payment
- We accept multiple payment methods, including Cash on Delivery (COD), credit/debit cards, UPI, and net banking.
- Payment Security: Transactions are processed via secure payment gateways with encryption to ensure safety.
5. Shipping and Delivery
- Shipping: We offer free standard shipping on all orders within India. Delivery times may vary depending on your location.
- Delivery Address: Ensure your shipping address is accurate and complete. We are not responsible for delays or undelivered packages due to incorrect addresses.
6. Returns and Refunds
- Return Policy: You may initiate a return within 15 days of delivery. Products must be in unused and resalable condition with original tags and packaging intact.
- Refunds: Refunds will be processed to the original mode of payment. For COD orders, refunds will be issued via bank transfer. Allow up to 15 business days for refunds to reflect in your account.
7. Warranty and Product Quality
- Product Warranty: Certain products may come with a manufacturer’s warranty. Please refer to product descriptions for details.
- Product Quality: While we strive for accuracy, actual product appearance may vary slightly due to lighting or display settings.
8. Privacy and Data Protection
- Your use of our website is governed by our Privacy Policy, which outlines how we collect, use, and safeguard your personal data. By using our site, you consent to these practices.
9. User Responsibilities
- Account Information: If you create an account, ensure that your details are accurate and secure.
- Prohibited Activities: Do not engage in activities that may harm the website’s functionality or violate others’ rights.
10. Limitation of Liability
- Product Use: We are not responsible for damages or injuries resulting from improper product use.
- Website Access: While we aim for uninterrupted access, we are not liable for downtime or technical issues.
11. Modifications to Terms
- Chargerwale reserves the right to modify or update these Terms at any time without prior notice. Updates will be effective immediately upon posting.
12. Governing Law
- These Terms are governed by the laws of India, and disputes will be resolved in the appropriate courts of RAJKOT.
13. Contact Us
For any questions or concerns regarding these Terms, please reach out to us at:
Business Address: Shop No. 21, 2nd Floor, Savita Complex, Junagadh Rd, opp. Plaza Tea, Jetpur, Gujarat 360370
Customer Service Email: support@chargerwale.com
Toll-Free Customer Service Number: +919725873362
Monday – Saturday: 10:00 AM – 6:00 PM IST
Order Cut-off Time: 1 PM IST
By using our website and purchasing from Chargerwale, you acknowledge that you have read, understood, and agree to these Terms and Conditions.